If for any reason you are not entirely satisfied, you may return any item in its original condition for a full refund within 7 working days from delivery and you need to inform us within 7 working days from delivery that you intend to return the item.
To be eligible for a return, your item must be UNUSED and in the same condition that you received it. It must also be in the original packaging. Otherwise, the item is considered sold. Please note, shipping fees are non-refundable.
To complete your return, we require a receipt / an order number / proof of purchase.
If you need to return your item, please send us an email to firstname.lastname@example.org.
Our customer service team will assist on further steps.
We only replace items if they are defective or damaged.
If you need to exchange your item, please send us an email at email@example.com regarding your items. Our customer service team will assist on further steps.
Unfortunately, we are unable to offer any replacement for any other reasons.
In any case refunds are applicable, you will be refunded in a form of credit points.
Only regular priced items may be returned or exchanged. Unfortunately, we are unable to offer any exchanges on sale items or using discount code.
Actual colors may vary. This is due to computer monitors displaying colors differently and everyone can see these colors differently. We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product